Leadership

Millennial Think Tank: Technology & Privacy via @AmyMccTobin

Posted by on Aug 22, 2014

When we decided to put the topic of Privacy on last week’s agenda, both Hessie Jones and I thought that our panel would be deeply concerned, possibly even afraid of how much...

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Social Media

Digital Business: Is An Intern Your Social Media Strategy?

Posted by on Aug 28, 2014

Question: Our company is getting ready to do more social media so we have hired an intern to help us get started. Is this a good strategy? My first reaction when I get this question...

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Technology

Born On Tech: Getting To Know @SpotHero (Video)

Posted by on Jul 31, 2014

How making parking simple created a culture of Heros! An Interview With SpotHero COO and Founder, Jeremy Smith.  Imagine never having to worry about where to park. Whether heading...

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Guest Blog

3 Valuable Life Lessons I Learned From Shitty Bosses @RachellouMiller

Posted by on Aug 21, 2014

Today’s workforce is incredibly diverse — comprising multiple generations, ethnicities, and economic backgrounds. And even while businesses that embrace and leverage...

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Recent Posts

4 community pillars for employee-customer relationships!

4 community pillars for employee-customer relationships!

Aug 29, 2014

Although employee advocacy programs, social business solutions and digital marketing leaders talk about the importance of community are they willing to do what is necessary to establish a community or will they force managers to create networks and implement software to mitigate people and culture problems? Social Business requires connected internal and...

Digital Business: Is An Intern Your Social Media Strategy?

Digital Business: Is An Intern Your Social Media Strategy?

Aug 28, 2014

Question: Our company is getting ready to do more social media so we have hired an intern to help us get started. Is this a good strategy? My first reaction when I get this question is usually to bite my tongue and force myself not to say the first thing that comes to mind (always a good idea by the way). But since I get this question posed (or stated) far too...

3 Ways Social Media Creates Amazing Customer Experiences

3 Ways Social Media Creates Amazing Customer Experiences

Aug 27, 2014

Did you know that according to a study performed by Maritz and Evolve 24 that more than 70 percent of customer-service complaints made on Twitter go unanswered? That’s right, ignored. Either blatantly or by mere ignorance and neglect of the company, customers are ignored and when that happens it has a snowball effect that many businesses may not consider. ...

Why Social Business tools will fail without a Dotted Line Culture!

Why Social Business tools will fail without a Dotted Line Culture!

Aug 26, 2014

As leaders embrace the importance of culture and community in building a brand the focus and value of a brand is now shifted to the place it’s supposed to be, the people!  The word “Social” in social business is the major change that leaders and brands must embrace which means a new focus must be made on improving who, how and why we communicate. Before...

Does Privacy Exist On The Internet Of Things?

Does Privacy Exist On The Internet Of Things?

Aug 25, 2014

Over the last month there has been an unfathomable amount of content published about the massive privacy intrusion that isFacebook Messenger. With the ability to intrude into the lives of its users in ways that the NSA would never think to, it isn’t a surprise that the new download brought such strong opinions; many of which served as recommendations to not...

Millennial Think Tank: Technology & Privacy via @AmyMccTobin

Millennial Think Tank: Technology & Privacy via @AmyMccTobin

Aug 22, 2014

When we decided to put the topic of Privacy on last week’s agenda, both Hessie Jones and I thought that our panel would be deeply concerned, possibly even afraid of how much of their personal privacy was exposed online. What we discovered is  that our panel is certainly concerned, but definitely far more sophisticated in how they manage their online...

3 Valuable Life Lessons I Learned From Shitty Bosses @RachellouMiller

3 Valuable Life Lessons I Learned From Shitty Bosses @RachellouMiller

Aug 21, 2014

Today’s workforce is incredibly diverse — comprising multiple generations, ethnicities, and economic backgrounds. And even while businesses that embrace and leverage diversity see significant increases in workforce productivity, it is also true that some departments and companies are run by individuals who are poor leaders. Over time, poor leaders can...

Digital Business: 4 Quick Win Social Media Strategies

Digital Business: 4 Quick Win Social Media Strategies

Aug 20, 2014

Welcome to “The Mailbag” a place where we take the best emails and questions that we receive each day about Digital, Social, Branding and Content Marketing and we share our thoughts to help Small and Medium Businesses build stronger online brands. Question: Our leadership team is very impatient for Social Media ROI. What are some quick ways to show...

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