Mar 27, 2013

We spend a lot of time on the “Big Things.” Vision , Strategy and Business Execution immediately come to mind. These topics are fun to talk about, but the big things can’t always be the main focus. Even more importantly, the big things need to be rounded out by a lot of flawless execution on the little things. Easily said, but not always so easily...

Mar 25, 2013

You have it all. Smart, well spoken, educated and experienced. The crest of what any company would want to put on its front line with an elevator straight to the executive level. But hold on, I read through your whole resume and I can’t find dependable on it anywhere? Perhaps it is one of the more undervalued traits of an executive, but it should never be...

Mar 20, 2013

  If you are reading this, I’d say the odds are pretty good that you’ve seen “The Social Network,” the 2010 blockbuster movie that gave its viewers a hollywoodesque insight to the early days at Facebook. By chance you have been living under a rock, you don’t like movies or you just haven’t seen it, I recommend it....

Mar 18, 2013

I get it…Political Correctness is a big deal. These days it seems that almost anything you say has consequences good, bad or indifferent. And with this I have noticed something… People are becoming afraid to have an opinion; about anything! Perhaps out of fear of backlash, or concern that their opinion won’t be popular. While all of this whitewashing...

Mar 16, 2013

When comedian Daniel Tosh did a bit on Ethanol I distinctly remember his remarks and I paraphrase. Running our cars on corn…? (sigh followed by a long pause) Ethanol is a dream, and a dumb one. You want to know what else is a dream, and a dumb one? The 4 hour work week or anything that tells you that you can achieve unrealistic goals or levels of success...

Mar 13, 2013

You want to know why Marissa Mayer’s decision to ban telecommuting became such an uproar at Yahoo? Here is a hint… It isn’t because Marissa Mayer lacks the experience to make that decision. She doesn’t. As CEO of Yahoo she is fully capable and competent to make that decision. The reason that the decision was met with so much resistance...

Mar 11, 2013

I hate when I start to sound like a scratched record. It’s exhausting for me and I’m sure for those who have to listen to me. However, I recently found myself saying this a lot: If you’re merely providing a mediocre customer experience, then you may be better off providing a bad customer experience. Because at least if the experience is bad the customer...

Mar 3, 2013

It is unbelievable how busy people are these days. Trying to get their time can be next to impossible. It isn’t that they don’t want to talk, it is just that they are too busy. Staff meetings, Coffee meetings, forecast meetings, meetings to plan meetings and meetings to review earlier meetings. Then of course we have to draft meeting notes and...